THE ROLE
- Manage Renewals: review, re-broke, and negotiate home & motor insurance policies.
- Client Engagement: build strong relationships and provide expert advice.
- Policy Administration: handle mid-term adjustments, set up new quotes, and process renewals.
- Customer Support: respond to queries and ensure a smooth, hassle-free experience.
- Maintain Accuracy: keep detailed records, prepare reports, and research policies to provide the best solutions.
WHAT YOU BRING
- At least 1 year of insurance industry experience in a customer-facing role
- Minimum APA qualification (or working towards it)
- Experience with Applied Systems is an advantage
- Strong negotiation & relationship-building skills
- Attention to detail & ability to meet deadlines
WHY APPLY
- Attractive Remuneration Package
- Training & Development Opportunities
- Exam & Institute Financial Support
- Work in a Well-Established, Family-Run Business with a Fantastic Reputation!
If you’re passionate about delivering exceptional customer service and growing within a leading insurance brokerage, we’d love to hear from you!